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Over twenty-eight years ago Discount Tire/America's Tire Co. responded to a very clear customer demand; offer a
customer-friendly tire guarantee. At that time, our standard warranty was much the same as everybody's-just like
today-based on prorating according to wear. So, we decided to innovate. How about offering coverage, which may be
purchased at a reasonable price, that would replace the tire free of charge, regardless of wear?
This warranty, called the Certificate for Free Replacement, would cover the tire problems that really frustrate
people-road hazards and defects-from the moment they bought the tires to the final mile of legal tread. Ever hit something
in the road that ruins your tire? Or how about a tire that becomes defective? Who cares about why this happened? You
just want a new tire put on with no hassles. Right? Right! So we tried it.
Well, here we are tens of thousands of free tires later, and our Certificate for Free Replacement program is
still doing its job. It serves hundreds of thousands of satisfied Discount Tire/America's Tire Co. customers who
have repeatedly thanked us for this part of our service by asking to renew each time they buy tires.
If a tire covered by the Certificate for Free Replacement fails due to a defect or an unrepairable road hazard,
and still has legal tread (3/32") remaining across the tire, and is less than 3 years from date of purchase,
Discount Tire/America's Tire Co. will replace it absolutely FREE. There is no prorating, no disqualification for any
reason such as run-on damage and no mileage adjustment. It is the very best tire warranty we know of.
At the point of sale, we will ask if you want to purchase the Certificate for Free
Replacement warranty for your tires. If you decline at that time, you still have 30 days from the date of
purchase to buy the certificate. Remember, the sooner you buy, the sooner you are covered by the best warranty
in the business.
- The easiest way is to return to the store where you bought the tire, validate the Certificate and have your tire
replaced.
- Alternatively, you may go to any of our other retail outlets and they will quickly validate the Certificate
and have your tire replaced.
- If you have relocated to an area where there is no Discount Tire/America's Tire Co. outlet, contact Consumer
Affairs at 888.774.6560 and a representative will facilitate your tire replacement.
- If you are traveling, call 888.774.6560 and you will either be directed to the nearest Discount/America's
Tire Co. location or given an alternate solution for your tire replacement or refund.
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Conditions and Exclusions
Non-commercial service includes use by the owner in his/her regular trade or business but excludes commercial truck,
racing, off-the-highway, taxi, limousine, or similar service. Passenger, SUV or light truck tire road hazard warranty
(if applicable) does not apply to tires used on commercial trucks, recreational vehicles or off-the-highway service.
Mileage warranty (if applicable) applies only to tire's original purchaser on the car, SUV or light truck on which
originally installed. These warranties do not cover tire damage, destruction or failure from fire, vandalism, or
accident, irregular or premature tread wear caused by improper inflation, misalignment, or imbalance of wheels,
worn out shock absorbers or brakes, damage or failure due to other non-tire causes such as being run flat, mechanical
condition of vehicle, cut from rim or chains, or any willful abuse. A tire is not adjustable for problems of
appearance after the first 10% of wear. All warranties expire three (3) years from the date of purchase. Terms of
manufacturers' warranties may differ.
These limited warranties are the exclusive warranties of Discount Tire or America's Tire stores, are in addition to
the warranties of the manufacturer, and set forth the exclusive remedies available to the tire user. Discount Tire
or America's Tire stores shall not be liable for any consequential, special or contingent damages or expenses
arising directly or indirectly and no company representative may enlarge or alter these warranties. |
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