We understand that buying tires can seem tricky, overwhelming or confusing. Not only are there so many different tire brands to choose from, there's also a huge array of sizes and tire types to sift through!
And these factors can be even more confusing with our huge inventory of tires.
But in this modern age of online shopping, there are plenty of tools to make tire buying easier. One of the most important tools? Customer reviews! We know that tire reviews can be a make-or-break decision tool. That's why we put so much effort into making sure our customer reviews are trustworthy and verified.
TIRE REVIEWS
So, how do Discount Tire customer reviews work?
It's pretty simple. About 6 months after purchasing their tires, we send customers an email request to review their tires. After that, the review process looks like this:
You fill out the review form
A neutral 3rd party verifies the purchase
Discount Tire scans reviews
We post the review on our website
Wondering what kind of things we ask for in our tire reviews? You can get the full details on our tire ratings page, but our main focus is on important categories to drivers, like:
Ride comfort
Tread life
Traction (wet and dry)
Handling
Plus, we offer side-by-side review comparisons to help you choose between options.
Our Good, Better, Best rating system is also a handy tool for helping you find the tire value you want and need.
If you're not sure what tires are for you, try Treadwell. It's our smart tire buying guide that matches you with the best tires for you and your vehicle in less than a minute! You can even filter by tire type if you're looking for something specific!
THREE BENEFITS OF TIRE REVIEWS
When it comes to shopping for new tires, there are plenty of challenges. But with our customer tire reviews, you'll find plenty of help. Here are three major benefits to our tire reviews!
Tire reviews are from verified purchases only
Only customers with verified purchases are able to write a review for our website. This prevents spam or fake reviews, which can clog up and obscure true customer comments and make tire buying a headache.
Verified purchase reviews means you are getting first-hand information about a tire's performance in the real world (from real drivers, just like you).
It also assures future customers that our reviews are authentic. And that the reviewer is only discussing their purchased tires instead of going on a tangent!
Tire reviews are vetted by a third party
Discount Tire uses a third party company, Power Reviews, to verify that reviews are submitted from customers with verified purchases. This keeps spam comments at bay while allowing us to only offer relevant reviews.
They also ensure that submitted reviews adhere to Discount Tire's guidelines, which aim to deliver honest and helpful customer evaluations.
Tire reviews are monitored
Working with our third party, we monitor reviews to make sure they're as helpful as possible. We want to know what drivers like or don't like about their tires so we can provide other customers with accurate assessments of real-world tire performance.
This means we don't allow one-word reviews, obscenities, threats, solicitation and other ill-disposed comments.
For the protection of our customers, we also don't allow personal information like names and addresses etc.
And have you ever read reviews that were about a completely different product? You won't find those on our website, either!
Ready to roll?
At Discount Tire, we only stock the best tires (at the best prices possible). If you're ready to shop for the best rated tires, we can make that happen!
As always, we pride ourselves on our red carpet level of customer service. Want to learn more about our legendary customer service? We've got the skinny on all sorts of things, like our low price guarantee, customer safety and Certificates!
We're here if you need us, so give us a ring or drop in and we'll help you get the best option possible for you and your vehicle.
Walk-ins are always welcome but we encourage you to buy and make your appointment online first. Customers who buy and book an appointment online wait less time in-store!
For more information on this and other tire and wheel services, check out our YouTube Channel or reach out to us on X, Facebook and Instagram.