New Tires and Wheel Store in Orlando, FL 32828

Don't waist your time going elsewhere. Thier awesome and always get you the best price, best service and very professional.

Friendly experienced. Totally satisfied with the work they provided.

Quick service replacing full size spare tire.

The people who assisted me were very friendly. In fact, they take such good care of me that I often forget to check their names, but all employees in Alafaya is nice people.

Always excellent service

All staff members are very helpful!! They don’t push you to buy tires or any other products that’s not needed.

Came in for new tires. Was greeted at my vehicle for check-in. Ashton and his team handled the removal and mounting. He assured me they would take care of the vehicle and not cause any damage to the painted brake calipers. Anthony handled my alignment and was very communicative throughout the process. Everyone involved in my appointment was top notch and the service was great.

Visited shop January 20 to determine if they could install Borg valve stem kit DL1SPAL on my 2017 Sprinter 3500 with dual rear wheels. Inner wheel is steel, outer is Alcoa aluminum. Was assured they could do it so I made appointment for February 3rd at 10am for the install. This allowed time to order and receive the kit. Estimate was for $140 plus tax for a total of $149.10. February 3rd I arrived at 9:45am for the 10am appointment and gave them the kit. Estimated completion was for 10:53am. I paid the $149.10 at that time. The Sprinter was taken into the bay at 11:10am, well past the stated completion time. The technician came by and confirmed the work to be done. It was 12:18 when I was notified the work was complete. One hour and 25 minutes past the expected finish time. When I went outside to the Sprinter I noticed the kit was not installed properly. The stabilizers were not in place. I told the technician and he went to find them. He tried to install them but he was unable to. He pulled the Sprinter to the side of the building to keep trying. Some time later a manager found me and told me they could not install the stabilizers. I called the manufacturer and could only leave a voicemail at the time. I pointed out to the manager that the instructions stated the valve stem needed to be centered by bending. He was unwilling to do that. He said they needed to get to work on other customers vehicles and there was no more they would do. I had to leave with an incomplete job with the inner valve stems rubbing against the outside wheels. Not ideal but I was left with no other choice and no help by the shop. The manufacturer called later and confirmed I had the right kit and determined the shop did not follow the instructions in the kit. I was given guidance on how to modify and install the stabilizers now that the wheels were mounted on the vehicle without the valve stems being bent to center them in the hand hole properly. I asked the manufacturers rep to send me the installation instructions since they were not returned to me by the shop. Once I received them it was clear to me that the shop neither read nor followed the very clear installation instructions. Very disappointing work, management and customer service. Money was not well spent for the poor quality service

Employee that helped me was professional and attentive. I needed 2 wheels and tires mounted and balanced and he carried them out from my car to the shop. I was a walk-in during the day on a Friday and I was in and out in less than 2 minutes. Fast services.