New Tires and Wheel Store in Alpharetta, GA 30022

The staff is friendly and knowledgeable. I was able to get my tire repaired on the same day without on appointment which was super convenient.

Always friendly and helpful

I arrived at 1:00 pm for my 1:15 appointment that I booked online. They installed the 4 new tires on my truck and I was out the door at 1:30. I have purchase tires from this location several times over the years and each time their service was outstanding.

All employees here are great to work with. They will work with you to solve any issues you have.

Employees are professional, knowledgeable, very courteous. Excellent customer service! Store is currently being renovated so they’re working out of a trailer, but it was heated and comfortable. My wait time was less than expected. This is my go-to store for all things tires!

Always handles my needs !! I have 5 vehicles with Discount Tires on them !!

People have a good knowledge and friendly to get job done. I have been several places and this discount tire location is the best!

I have always had great service at Discount Tire.

They did a good job with an unenviable situation.

The entire staff are helpful, courteous, and professional. I am happy to highly recommend this store!

Jerod helped me with what I needed and was very polite and friendly. He did a great job getting my new tires and taking care of me. I have been going to Discount Tire since it opened and will continue to do so.

Great

A very professional operation, light years ahead of Mavis “discount tires”.

Very good customer service , the young men who work there with the customers are very, very. Usu and take good care of the customers

Very professional reps that provide honest feedback regarding current tires - they don’t try to oversell or pressure customers into buying new tires before new tires are needed.

Reece and his team took their time with me just prior to closing on Good Friday, treating me like family, even though I arrived without an appointment…I’ll never buy tires from anyone else.

Great store, great service, outstanding intentional culture!

Great customer service

I would like to express my gratitude for the outstanding service and professionalism exhibited by Jarrett during my visit to Discount Tires. His exceptional patience and unwavering commitment to customer service have left an indelible impression on me. I strongly believe that Jarrett's skills and expertise make him a valuable addition to your organization's team. Thank you

The Discount Tire Team is always friendly and helpful. Head and shoulders above any other competitors in the tire industry.

The entire team is SO helpful! Jesse helped us and he was very informative and professional. We've found our forever tire shop!

The staff at this location are great. I was greeted very kindly. Wasn’t upsold or pressured into buying anything extra. In and out with my new tire in 15 minutes Well done

The customer service is outstanding everyone there is very helpful and courteous.

Very professional approach to customer service - I felt like they were there to help me.

Easy peasy. Guys are always pleasant and helpful. I feel valued as a customer.

I appreciate being seen quickly with no appointment. I had a nail in my tire.

Excellent. This store runs like a well-oiled machine. Everyone is friendly, proactive, and knowledgeable. Employees genuinely like working there and it shows. Thomas, the store manager, and Reece are complete professionals. Nice job everyone.

Quick service, in and out within 35 minutes. I got 4 new tires and a balance.

Great visit. Great service. Sales person adjusted price the regular rotation and balance charge based on the remaining life of the tires. This was done without me asking. I highly recommend this location.

Reece is awesome

I’ve been to several other Discount Tire locations and by far no other compares to this one. The service is impeccable! You don’t see such dedicated workers like these gentleman hardly anymore so it’s very impressive so see! Thank you for always taking such great care of all of your customers and my car! Will be back!

We’ve been going to Discount Tire for years. Their service is exceptional. They’re always honest and ethical. I ordered my tires online and the store had them installed within 30 minutes of my arrival. Where else can you get service like that these days?

Very professional and attentive interaction.

Ask for Alexis. He provided fantastic service.

Discount Tire is clearly one of the best run tire shops I have experienced in several decades of driving. The customer service systems are refreshing in the tire industry which has traditionally lagged behind in adoption. The store manager (Thomas Diller) and his team are very professional, well trained and do everything possible to meet customer expectations. If there is an issue, it's clear they will do what's right to resolve the issue and satisfy their customers. Discount Tire promotes its leaders from within, so you can trust that the service advisor you are dealing with is highly experienced and paid their dues learning the business from the ground up on the shop floor. Just as it should be. This is a practice that's been lost over the years and one that makes all the difference in achieving operational excellence. I have a sizable number of vehicles in our family and based on how I have been treated, I plan to use Discount Tire exclusively going forward.

Gerson was great! Gave me solid advice on tire safety features and brand comparisons over the phone. Also got my car in for new tires and out in less than an hour without an appointment in the afternoon. Quick service for me at this location.

Holcomb Bridge store is always clean, efficient and friendly. I booked on line, got a great deal on tires and was out the door in 30 minutes!

Amazing

Great service.

Best Discount tire I’ve been to. They had accurate wait times, extremely friendly staff, and very knowledgeable. Prices also can’t be beat.

Refreshing business model that efficiently addressed a long line of customers and repaired a flat for me in 30min after booking online the same day.

They are friendly and explain all of your options well to put you at ease!

Have purchased tires from this location multiple times and have always had a good experience.

The store associates have always been quick, friendly, knowledgeable and respectful in getting me in and out in a timely manner. And they carry themselves in a professional way. Service has been great thus far. Thank you!

The customer service performance that Reece Palmer provides has made me a repeat customer.

Short wait, everyone was friendly and helpful. I thought I might need to buy at least one new tire but they fixed it quickly and for no charge. I’m so relieved, and I’ll definitely be back as well as recommend them to everyone.

Excellent attention, and speed in the service performed.

Great knowledgeable service.

Service wait time was less than I expected. I haven't driven the car enough since shop visit to know if vibration was fixed

A great place to do business!

Thomas and his team are the absolute best! They’re clearly focused on customer service and not just trying to push a sale. A highly recommended store you can trust.

Customer service is above and beyond!! Amazing group of people!! Highly recommend going there!

Great wheels, good price, excellent service.

This is a great place for all your tire and wheel needs. They don't do brakes or alignments but for the usual tire stuff they are quick and good.

Good

Friendly service. Reasonable prices. Service timeframe was reasonable. Tire sealant used during installation is a little messy on the tires and neatness of this could be improved

Single best tire buying experience I’ve had. Easy to find tires online, see exactly what you are paying including all fees, schedule appointment. Immediately greeted by worker. Got me checked in and was out of there in 35mins. The location was clean and bright and ran like clockwork. You could feel the good vibes from the employees.

Samuel was outstanding! Very customer focused and knowledgeable. I will definitely be back to this Discount Tire store for my future tire needs.

Thomas the manager is one of the most efficient and professional managers I’ve ever met. His store is crazy busy but he managed the crowd with ease and took care of our new rims and tires quickly We have an unusual RV with very specific load ranges and specs. He knew exactly what would work for us and was very knowledgeable Thanks Thomas !

Super fast service. I was helped in under 5 mins and my car was serviced in one hour. I was impressed.

Pleasantly surprised and very happy with the help/job!

On a day that was going from bad to worse Discount Tire helped me turn things around. I had a flat, and Samuel immediately came out to greet me and find out what was going on. Without over promising any results, he gave me clear and understandable options. He gave me a timeline for these options, cost breakdown for each option, and asked if there were any other issues I needed to address (windshield wipers, ect.). After a brief wait (less than the time he quoted me) my tire was patched and car was ready to go. I purchased these tires from this location and I will continue to do so in the future because of his and everyone else’s customer service at this shop. 10/10 experience.

Great Team at this location, always Friendly, Professional and Helpful!!

Thank you for your professionalism and care in providing services to our vehicle.

I needed to have my tire plugged. The surprise was there was no charge. The staff was incredibly friendly and the store was exceptionally clean. Although this was my first time there, (Firestone referred me), I will definitely be back.

So quick and so kind! I love that they don’t make me feel dumb or try to take advantage of me. They just do their best to make things better! I greatly appreciate the excellent (and especially the free) services you all provide.

I always have a great experience at this location.

I highly recommend purchasing tires from this Discount Tires location. I did and have received friendly, honest, and thorough service on those tires whenever needed.

Thomas at this location is the best

These folks always have their act together and provide great service. I won’t go anywhere else.

Great store with excellent employees, always very polite and professional!!

The staff here are always friendly and the service is fast yet thorough!

Long time waiting

I have been a customer of this store for 15 years and when it came time to mitigate an issue they stood by their satisfaction guarantee. 5 star store, 5 star people.

I had appointment for tire rotation/balance and checking vibration on tires. Appointment was at 8:45am and was told car would be ready by 9:20am. At 9am my car was done!! The employees at this store are great. I am a repeat customer and will always go to Discount Tire for any tire issues I have.

Best service

I had an appointment and was greeted immediately upon arrival. My car was ready a few minutes before the estimated time I was given. The sales people are courteous and knowledgeable.

Employees are always prompt to get my repair job on the schedule. The wait can sometimes be trying but the staff does an excellent job with estimating my wait time so I can plan my return to work availability.

Very busy but when it is your turn they give you their full attention.

Always fast and friendly service at this location!

Very professional staff; quick, friendly and expert service.

From my sales person Cameron to the technician Stephen that fixed my tire they both were great in explaining my options depending on what they found and once they did it was fixed in less time than they quoted me. I've been doing business there since it opened and have always had great service from the employees. They are honest, pleasant, and a great place to do business.

Great Store!!!! Cameron is great!!!

Great Store!!!! Cameron is great!!!

Purchasing my tires here was a great decision- great customer service and great tire service! I also appreciate that I feel the staff is knowledgeable and honest- they aren’t going to push you to buy new tires if you don’t need them. It’s nice to know that I have their service for the life of my tires- so if anything goes wrong (like when I recently got nails in two of my tires!) I am covered. Definitely recommend!

I have a custom card collection, and some custom pick up trucks, and my needs are frequently unusual. I talk to these guys, they are great, and they always take care of me, with excellent service and good disposition. Of course I treat them with respect to. I would recommend them to anyone. Especially Sam.

Great experience.

I’m a West Coast customer & dealt with the same co. , different name. America’s Tire.., they where Outstanding there & and they are Outsfanding here!!!! Best place to buy your “rubbers”!!!!!!

Everyone at DT is very professional, friendly and knowledgeable. I get great deals and service every visit!

Sales person Cameron was excellent. When I went there I was looking to get tires then, I did not want to wait a couple of days. They did not have the exact size tire for the back set of my Cadillac snd Cameron found a size that would fit. After getting the car home I realized the Traction Control message would display and engage intermittently. So I called and then went back in to Discount Tire. Cameron ordered the recommended size tire for the backs, put them on and covered the difference in price. Highly recommend Discount Tire.

Great service. Fast

The men who work here went out of their way to fix the problem of the tires I ordered online being delivered to a different store. There were no appointments left that day, but they said they would work me in. I dropped off my car and it was ready in about 4 hours! That's what I call great service!

Unbelievable service and honesty. Even though I arrived 5 minutes before closing on a Friday night, they fixed my run flat tire (which I had assumed would need to be replaced) for free.

I have been coming to this location for years. I have also frequented other locations while living in the Atlanta area, and this by far is the absolute best! The customer service guys were great, but also the mechanics are so good and on-time. This place is a "well-oiled machine," no pun intended! I have serviced 3 different vehicles here. Fantastic!

Discount tires is the place to go for anything tire related. Always professional. Always helpful. Love their free check/fill tire service too.

I noticed a nail in the sidewall of one of my tires, knowing that the store wouldn't have a new tire in stock, I stopped by the store to get a tire ordered. Time spent doing this, less than 5 minutes. 2days later I get a call that the tire was in stock, went in a couple of days later for my appointment, lees than 30 minutes later new tire installed I was on my way. This is just another example of why Discount Tire has been my only tire store for over 20 years, they always provide high quality, professional service at a great price. I applaud the fact they they only do tires and not any other service, in a time when most people think they have to do every service possible, keeping them from excelling at any service.

I have not bought tires from anyone other than Discount Tire in over twenty years. I have used several locations depending upon my then current residence and the people are always professional, friendly, and fair.

We had new tires put on our SUV. They were right on time and done in about 30 minutes. Overall it was a great experience. We absolutely recommend this Discount Tire location.