The In-Store Experience
Whether you’re visiting us to buy new tires or wheels, for routine service, or to handle an unexpected tire emergency, our trusted experts are ready to help.
When you visit one of our stores, you’ll be greeted by one of our trusted experts who will help you make the best decision that is right for you. We will also make your visit as comfortable as possible with our inviting showroom, clean facilities, and a waiting area where you can watch your vehicle.
Our Trusted Experts
Our stores are staffed by well-trained trusted experts who believe in what they do and demonstrate sincerity, humility, and a can-do attitude. They’ll use their deep understanding of tires and wheels to explain which options are in your best and safest interest, and they’ll perform the highest-quality service work. Expect our trusted experts to engage you to understand your needs, educate you about the conditions of your tires and/or wheels, and recommend solutions that both fit your needs and maximize your safety.
Inviting, Easy, and Safe
We strive to make our in-store experience inviting, easy, and safe for all customers. Your safety is our first consideration, so we’ll always be vigilant in helping you monitor your tires through inspections and maintenance. We’re also dedicated to providing you with the most comfortable in-store experience, so we’re proud to maintain clean store locations where you’ll be welcomed by our trusted experts.
Some of our stores have different layouts, but each one has the same features and amenities which include service bays with the latest equipment, showroom, educational displays, tire air-check, waiting area with comfortable chairs, clean bathrooms, and complimentary bottles of water. Additionally, most stores have large windows that allow you to watch your vehicle in the bay area while it is being serviced.
You’re welcome to walk into one of our stores anytime from open to close, and we’ll provide you with prompt assistance. Any of our services can be performed as a walk-in. Once you’ve made arrangements with one of our trusted experts, you’re welcome to wait in our lobby until the service is complete. Or, if you prefer, you may leave the store and receive a call, text, or email once the work is done.
In most cases, you’ll be able to make an appointment from 8AM – 5:45 PM on weekdays, or until 4:45 PM on Saturday. When you arrive, please check-in inside the showroom with one of our staff members. We do our best to complete appointments within 45 minutes of the scheduled time. While we work, you’re free to either drop the car off or wait in the lobby.
Remember that our trusted experts are committed to meeting your needs, whether you walk-in as a new customer or arrive for your regularly scheduled maintenance. No matter how or why you come to visit, you’ll find that we make doing business with Discount Tire inviting, easy, and safe.