New Tires and Wheel Store in Madison, AL 35758

Great experience!

Always helpful. Never had a bad experience here. They do what they tell you they're going to do. Other places I have to follow behind to see if services have been done right. Not so at Discount Tire, they get it right. Thanks

I originally went to another tire store that was closer to my office. They couldn't the tires I wanted for 2-3 weeks. So, I went online and found that Discount Tire could get them in 2 days. I had used this store before and was very satisfied with them. I ordered them and set up an appointment to get them installed. Got an email the next day that they had come in. My appointment was not until the following day. I gave them a call and they were able to get them put on a day early. My wife had to travel out of town and could now take her car. Thanks Discount Tire I now have a happy life since I have a happy wife! I can use all the help I can get!

Highly recommended. Have been a loyal customer for over 10 years and have always received first class service. The staff at this store are very customer oriented.

Great customer service. Fast personnel. Great job

I was surprised there was no coffee service. When I asked how many sets of tires were installed per day, the employee said, "Over seventy per day." I thought that was enough that a coffee service would be beneficial for the business ... something like a K-cup, self-service stand.

I have always had great experiences here. They have amazing employees who greet you at the door or even outside to assist you. They give realistic times that your work will take and actually usually are done even before that. They are very professional. I will continue to use them for all my tire needs.

I have always had great experiences here. They have amazing employees who greet you at the door or even outside to assist you. They give realistic times that your work will take and actually usually are done even before that. They are very professional. I will continue to use them for all my tire needs.

10/10 recommend this store. Great prices, staff is polite, professional and knowledgable. Very 'honest' vibes. Guys in the garage got old tires off and new ones mounted and balanced and back on my car in no time. I always get nervous going somewhere to have my car worked on, but not here. I will recommend DT Madison to everyone. Thank you all very much!

All of thr Discount Tire employees are great! They are friendly, professional, quick and knowledgeable. I highly recommend this location.

Quick and professional way to get new tires.

I was assisted by Samuel E.W. At Madison Alabama. His attention to detail and recommendations gave me better replacement tires. I am well pleased with the suggested Road Hugger GTZ tires. There is a noticeable difference in ride smoothness, performance handling, and looks great. Thanks

Sutton has gone above and beyond on several occasions to make my installations right. Thank you, Sir.

I was very impressed with the level and quality of service that I received. It was kind, professional and honest. Our salesman, Sutton, was the best. He remembered my name when I came back two day later.

Trevor and his team always do a fantastic job with any of our vehicles. We take our personal vehicles and my company takes our work vehicles to this location and to see Nate at the South Huntsville location!

Highly recommend

From the first answered phone call with Trevor, to interacting with Louis, and dealing with the staff and its "can do" attitude, I felt I was in good hands and would be treated fairly and receive value. Professionalism and product knowledge abounded with each transaction I witnessed. The staff was smiling and welcoming, and stayed after closing to help everyone. My transaction was handled by Louis, who was very kind to me with my tire challenges. I felt that he genuinely cared about helping me: I was not just a sale. His product knowledge and explanations reinforced my confidence I had made a prudent decision to give my business to Discount Tire. Louis is an excellent example of a Brand Ambassador. Importantly, the pricing was reasonable and competitive. It was gratifying to see staff working together efficiently to help customers in need. I will be recommending Discount Tire to anyone who needs tires and services reasonably priced and professionally performed in Madison.

The people at this location are phenomenal! Through various visits with friends and family, I continue to choose this location due to the outstanding customer service. Whether my visit is due to a road hazard or with the intent of purchasing new tires, I know I'm never being sold on anything I don't need. There are no unnecessary charges, and the employees always prioritize my safety. Every visit, I have felt they go above and beyond to ensure I have a great experience - in fact I've never had an "OK" or subpar experience. Getting the best price in town is just a bonus!

Friendly knowledgeable staff!

Knowledge staff. Good location with nearby restaurants and shops if you’d rather do that vs. sitting in the lobby.

Hadn’t closed the door on my car before a friendly and helpful employee met me. Service cannot be done better!

I was very pleased with my overall experience..

The store was really busy, but I got in and out in the time promised.

The staff there is all amazing. They will help you get back on the road safe and fast. They will also work with you on finding the right tires for your vehicle. Huge shout out to (SUTTON). Best salesman that I have had. The other salesman are just as good and experienced aswell.

The service was first class and the price was right to replace all four of the tires on my wife's 2020 Yukon Denali. We had been shopping for the right tires at the right price, as 22" tire do not come cheap. While visiting Huntsville from our of state we had some down time at the hotel so I decided to search for tires online. BINGO. Discount Tire provided all the answers. The staff were great, the service more than I expected. Four new tires, rear wiper blade and out the door in just over 30 minutes. Thanks Russ from Kentucky

Great service

Awesome service and great staff. You won't go wrong purchasing tire, wheels and having your vehicle serviced here.

Professional and courteous!

These guys are quick and friendly, I had no problems! And recommend them highly!

The best tire buying experience I have had, very professional crew and workmanship is exceptional!

Fast and efficient service. Sold me what I wanted without undo high pressure. Bo was knowledgeable and very helpful.

Izzy came out of the store to greet me when I drove into the parking lot. Very nice touch! He immediately understood my problem (a screw had embedded itself into my tire and was causing a slow leak) and proceeded to get me in the queue for service. I had not made an appointment and there were five jobs ahead of mine. I was told it might be an hour and a half wait. No problem, the store has a nice waiting area with space to work on a laptop and USB outlets. The also have an app that sends you a message when your vehicle is in the service bay and when the job is completed. Although Izzy estimated the wait to be 1 1/2 hours, my vehicle was ready in slightly less than an hour! Better to under-promise and over-deliver! All in all, a very good experience and I highly recommend this shop!

Always the best.

Arrived 30 minutes early for my appointment. 15 minutes later they were working on my car. Another 15 minutes later my tires were rotated and balanced and I was on my way. Very happy.

Excellent experience all the way around. My first time with Discount Tires and they were very impressive. I ordered the tires and scheduled the install online. Zero issues. The actual installation was smooth and the employees very friendly and helpful. Work was does quickly and as advertised. Some tire places don’t inspire confidence but I was very impressed with this store. Will definitely be going back to them in the future and have already recommended them to family. Oh, the price was great too! Better than tire rack and I heard the manager tell a prospective customer that he would match anyone’s price.

Fast efficient effective friendly

I was helped in a timely manner even though the store was being renovated and it being a busy Friday. The salesperson who looked over my car was very knowledgeable and knew what to look for and ask about. I had an appointment to get new tires put on a new pair of wheels that I had bought for my car. I would give a 10/10 but unfortunately when they bolted up my wheels to my car, I had previously asked for the wheels to be bolted up in the air to give extra grip since I didn’t have the hubcentric rings yet but they bolted it up while on the ground. I still give a 9.5/10 and will definitely be back. I haven’t had this good of service anywhere else.

Excellent customer service with honest pricing and workmanship! I’m always pleased!

Fast professional service

Great prices, prompt and professional service.

I had a very good experience with my first visit to my local discount tire store for a rotation/balance on my tires. They did a great job with no complaints at all from me!

Scheduled appointment online as was very quickly.

Quick and easy since I booked and paid online

Always a pleasure dealing with the employees at this store.

Liam was wonderful to interact with because he was very friendly, straightforward, and I never felt he was trying to rip me off, which has been the case everywhere else I’ve gone. I didn’t wait long for service and they did a great job. Discount tire had the best pricing available and I love that they will match prices and deals if you find a better one elsewhere.

Good.

Booked online and was able to just drop car off and was helped quickly. Car was done in a quicker time than given and was helped quickly when I picked it up.

Balanced my tires in even shorter of a time than I was quoted, which was extremely helpful as I am in town to help out with family in the hospital and needing me for transport. These guys helped me get back on the road safely, and in a timely manner. Can't recommend them enough.

Very fast and friendly service

Very good customer service and best price on tires.

Dropped off truck and was going to get shopping done. They were done with my truck in 34 min. UNREAL QUICK I will always buy tires here now

So far, Great experience.

I would like to recognize IZZY effort, guidance and help through out the process and buying experience, since the first time I went to the store he helped me to take the best possible decision for my car and helped me out to have a short time the day that the tires arrived and I went to install them. Thank you

I was helped by Cooper B, he welcomed me immediately by opening the door for me and helped me out. He was very nice and I showed him what needed to be done and he gave me a time estimate and I payed a fair price. The work was done in half the time that was estimated and I’m very pleased with the service.

Everyone is always exceptionally helpful and courteous. Adrian is the best!

Discount Tires continues to impress me with the way they handle their customers and the care the employees show each time. They acknowledge you immediately as you enter the store and give you great customer service while getting you the right tires and assistance. I've bought tires from their Nashville, Madison and Huntsville stores and each time was a very superior and professional experience in their store. I will continue to do business with them and recommend them whenever I can.

Great customer service

Great customer service

was getting my tires rotated and balanced,also they found a nail in my front tire,they got me in and out in less than 30 minutes i did have a 9;30 appointment as well

Integrity, professionalism, genuine effort to help. This particular location is incredible. I have been going there since they opened up and they are the best in the industry. the company seems to treat their employees well, as it's evident by the way they treat their customers. You will not find a better place to take your car to for tires. Clean facility stocked fridge with water bottles, comfortable seats. It's a joy to go in there knowing they will help you.

Bought wheels and tires online and they called me a soon as they came in and told when I came to get them they would get me in. I think it took me longer to drive there then to wait on them. Great service. I will buy all my tires here from now on.

Great service. Fast, friendly and efficient. Will definitely use again.

Sales associates are nice, knowledgeable, and willing to help. The wait time isn't long at all.

Very professional staff. Everyone works together. They made the whole experience wonderful. I will continue to buy from here

I had a great experience getting two tires replaced on my truck. I purchased the tires and made an installation appointment online. I arrived a little early for my appointment, but the team was able to accommodate me immediately. I was back on the road in no time! A very clean store and professional, responsive staff. Will definitely be a return customer!

Awesome

Fast and courteous service

This store has always provided outstanding service. I’ve used them four or 5 times in the last 3 years for tire mounting, balancing, rotation. They get the job done in a timely fashion. These folks know how to run a shop that is customer experience focused and I will not use anyone else if I can help it.

Very friendly employees. Short wait time

Outstanding and professional service.