How To Use Tire Protection Certificates After Tire Damage

Tire Protection Certificates from Discount Tire are designed to help drivers manage unexpected tire damage caused by road hazards and other qualifying conditions. Depending on the condition of the tire and damage severity, coverage may include tire repair, refund, or full replacement.

Tire Certificates for Replacement

Discount Tire Protection Certificates provide protection for covered tires within three years of purchase as long as the tire has more than 3/32'' of tread depth remaining. Coverage may apply to road hazards, manufacturer defects, and other non-repairable damage.

WHAT TIRE DAMAGE MAY BE COVERED?

Quick Answer:

Tire Protection Certificates may cover eligible tires damaged by road debris, road hazards, and impact damage.

Every day driving exposes drivers to potential road hazard damage. Tire Protection Certificates help drivers deal with common road conditions and unexpected debris.

Common examples include:

• Nails

• Sharp road debris (rocks, glass, building materials, etc.,)

• Potholes

• Gravel or unpaved surfaces

• Unnatural road debris (trash, fallen items, etc.,)

Please note that vandalism is not covered by your Tire Protection Certificate.

SIGNS TIRE DAMAGE MAY REQUIRE REPLACEMENT

Quick Answer:

Some tire damage may require replacement if a tire cannot safely hold air or meet safe industry repair standards.

Not every damaged tire can be safely repaired. A professional tire inspection from one of our tire experts will determine if replacement is necessary.

Signs a tire may require replacement may include:

• Visible sidewall damage

• Rapid air pressure loss

• Severe pothole or impact damage

• Large punctures

• Structural damage

• Multiple punctures close together

Driving on a damaged tire increases safety risks. If you notice damage or sudden air loss, get an inspection as soon as possible! Discount Tire offers FREE inspections.

FREE TIRE INSPECTION

HOW TO USE A TIRE PROTECTION CERTIFICATE

Quick Answer:

To use your Tire Protection Certificate, bring your damaged tire to a Discount Tire store for inspection. We'll evaluate the tire and offer covered solutions.

If you've experienced tire damage, the process to use your coverage is simple.

1. Visit your Discount Tire store

2. Your tire will be inspected & damage will be evaluated

   A tire expert will inspect your tire to determine:

   • The type of damage

   • Whether it can be safely repaired

   • Whether the damage may qualify for coverage

3. We'll explain your options

   We will recommend repair if the tire can be safely repaired within industry standards. If not and your tire meets coverage requirements, we will offer a full refund or replacement.

4. Coverage will be applied

WHEN DOES A TIRE QUALIFY FOR REPLACEMENT?

Quick Answer:

A tire may qualify for replacement if it cannot be safely repaired and meets eligibility requirements.

A tire expert will inspect your tire to determine if it needs to be replaced or repaired.

A tire may qualify for replacement when:

• It cannot safely hold air

• The damage falls outside of approved repair standards

• It has more than 3/32'' tread depth

• A tire is within 3 years of purchase date

WHAT IS NOT COVERED BY TIRE PROTECTION CERTIFICATES?

Coverage will depend on the condition of the tire and the terms of the Certificate.

Examples of conditions that don't qualify can include:

• Cosmetic tire damage

• Improper tire maintenance

• Tire misuse or abuse

• Vandalism

• Certain wear-related conditions

• Outside Tire Protection Certificate requirements

  • Tires must be within 3 years of purchase date

  • Tires must be 3/32'' or deeper tread depth