New Tires and Wheel Store in Mount Dora, FL 32757

Purchased my new Michelin tires at Discount Tire in Mt Dora, Florida and I'm completely blown away with the customer service and great experience I had with Discount Tire! Your business experience just won me as a lifetime repeat customer. I got there and was greeted friendly and my truck had new tires installed within 25 minutes, key fob in my hand! Unbelievable experience and I told the installer as I was leaving that was the fastest I've ever had new tires installed and he said "that's what we do here"! Told my Dad when it's time for him to get new tires, he's going there!

Courteous, Knowledgable and Efficient Sevice

Outstanding Communication and Service, Wes, Noel, Gus are outstanding to work with, no surprises!

Great tires and Warranty

Great service and Wes is the perfect example of customer support.

Discount Tire is always professional courteous and helpful. Also I had never used the price match before. Discount you have earned my business

Couldn't believe how everyone "hustled" to get tires changed. Communication and interaction among the staff and between the staff and customers is friendly and respectful.

I recently visited discount tire in Mt.Dora for a tire rebalancing service. Wesley, the manager, was friendly and efficient, getting me in and out quickly. He even sold me a tire protection package for tires I didn't purchase from them, which I appreciated. However, my experience took a turn for the worse when I discovered damage to my wheels and lug nuts the next day. All four wheels had scratches, likely caused by a pry bar used to remove the center caps. The center caps were also scratched and crushed, and the lug nuts appeared rounded off. I contacted the store on Christmas Eve, documenting the issue, and followed up with Wesley on January 4th. Unfortunately, Wesley denied responsibility for some of the scratches, citing that they weren't deep enough to expose the aluminum that they couldn’t have done that then. I found this explanation unsatisfactory, as my wheels were not scratched prior to the service. I guess we’ll see if they’ll take care of that issue . Moreover, Wesley claimed to have discussed the lug nut issue with me on the day of the service, which was not true. I would have remembered such a conversation, especially since I had just installed brand-new lug nuts the week before. Wesley attributed the lug nut problem to a known issue with Fords, even brand-new ones. While I acknowledge that worn-out lug nuts can be a problem, I know mine were new as I put them on myself the week before ,it's unacceptable to dismiss my concerns and refuse to replace the lug nuts they damaged. I offered to bring in used lug nuts to demonstrate that a 21mm socket fits perfectly on my old ones,but Wesley laughed and reiterated that it's a known problem. I find it disturbing that he would lie to me about discussing the lug nut issue previously which my wife was there and said the same thing there was no interaction with him after the sale. While the initial service was satisfactory, the subsequent handling of my concerns was disappointing. I hope that Discount tires will take steps to address these issues and provide better customer service in the future

Every time I go here to this store I ALWAYS receive fast,friendly,outstanding service!