New Tires and Wheel Store in Brooklyn Park, MN 55445

The people in the service is very nice fast knowledge and friendly

Very good

Always phenomenal. No cap.

One employee's typical answer when I asked questions was a hesitant "I'm not sure." Another employee flat-out lied about the tread depth measurements he took or he was too incompetent to know the difference between 4/32 and 8/32 -- he really, really wanted to sell me a full set of new tires. (He also later lied about my spare tire being checked just to get me out the door, so I had the tire-pressure-check guy fill it up instead.) A third employee misunderstood that I wanted a regular rotation, and entered a note to only move the left side front to back without confirming with me. When I brought it up afterward, he just told me what (he thought) I said instead of asking how to make it right. It was the worst Discount Tire experience I've ever had. I've been going to that store for years, but the current bunch of employees lost my trust. When I do need new tires in the coming months and years, I'll have to go out of my way to go to a different store where the employees are professional, competent, confident, and honest.

Got tires changed quickly and everyone was helpful, polite and honest. My alignment was only off by -.01° and they recommended not doing one - they did not try to have me pay for one when it was not needed.

Would definitely return! Alex at the front desk was very kind and helpful even though the line was out the door. Provided great customer service and was friendly even though you could tell the shop was buzzing and super busy. When I called to make my appointment, I was recommended a different tire with better tread life (I know nothing about tires, so this was appreciated), and it ended up saving me money! Very happy with my experience. I don't usually write reviews, but I will for this instance as everything was top notch.

Very pushy sales people trying to convince you your tires should be replaced right away when they still have miles left on them.

Very friendly service