New Tires and Wheel Store in Winston Salem, NC 27103

Always receive excellent customer service at this location.

Such a professional operation with great customer service. There's really no reason to go anywhere else. Their database has the lug torque values and rotation patterns for every vehicle and trim. They do the higher quality inside tire patches when possible. They are efficient even when slammed with high customer volume. Employees are generally in a positive mood.

Excellent service

I highly recommend this Discount Tire; the staff is always friendly, efficient and knowledgeable.

Great experience

Excellent customer service!

Noah Neely is the best! Helped me with my tires and wipers! Couldn’t ask for a better associate to work with

I *continue* to choose the Discount Tire location in W-S because you just can’t beat their customer service!!! Their store is always very clean, and reasonably priced but what keeps me coming back is their customer service care and support!! I have taken my vehicles there on multiple occasions and I have never had not one complaint with them from start to finish. That’s very hard to come by these days with customer service. You never know what to expect or what you’ll get. Unfortunately, these days you can almost always guarantee to be let down, angry or dissatisfied. However, NOT with this Discount Tire Location! That’s impressive and it truly makes a difference! Austin is TOP NOTCH and embodies what the PERFECT Customer Service experience should be, from start to finish! Literally! Y’all definitely need to keep him, he’s a strong asset to your company and if he’s “not in charge, in a management position”, he is DEFINITELY Management material! Although, I didn’t get the other team members names’ they were all great! They all seem to work very well together, seem to communicate well with one another and all truly seemed “happy to help and happy to be there”. That’s very impressive and makes an impact on your customers, what they see, how they feel, and their experience. I will continue to choose this location and continue to refer others here. GREAT JOB GUYS!!! Keep up the great work!!! Thank you all for providing a great experience for me each time I need to come in. It TRULY makes a difference and is appreciated!

Friendly and professional staff, plenty of seating in the waiting area and stores/restaurants nearby. I'll be back!

Went in to see when I could get tires. Was out the door with exactly what I wanted in less than 45 minutes. Such a great store and the employees are so nice and knowledgeable!