New Tires and Wheel Store in Mentor, OH 44060

I have been a customer at the Mentor, OH store for several years and have always been impressed with the knowledgeable staff, their courtesy, and professionalism.

I ordered tires at a great price on Tire Rack and 3 days later I was driving on them, thanks to Discount Tire's incredibly fast service. My appointment was for Thursday morning so I dropped the car off at 5pm Wednesday and before I made it home my car was already ready for pick up (about 30 minutes later). That is unbeatable service if you ask me.

Knowledgeable, efficient and the easiest tire buying experience I've had! Thanks to all at the Mentor Ohio store.

Fast -& friendly service.

Very nice customer service.

My service representative, David was excellent and my new tires were installed quickly

Everyone who waited on me was extremely helpful and knowledgeable. Their customer service and customer care goes above and beyond. Thank you so much for a wonderful experience.

Always professional, courteous and knowledgeable.

Great team work!

Every aspect of my experience at Discount Tire was positive in the extreme. In the past, while dealing with 2 of your competitors, I have endured a number of costly, disappointing experiences which were dysfunctional in too many ways to count. In comparison, my visit to your Mentor location provided prompt, courteous, knowledgeable service and results from your staff. I arrived knowing it was time for a new set of tires, but a nail stuck in one of my tires forced me to take immediate action. While explaining which tires had served me well in the past, I was instantly shown product statistics on screen which helped me make an informed decision. The price for both the tires & labor came in under what I had anticipated, as I had done some research. The all over cleanliness & branded look of Discount Tire made me comfortable. The efficiency of your staff allowed for trust. The 9 months @ 0% made buying doable, as did your manager’s assurance that I could have 4 new tires plus wiper blades installed in 50 minutes enabling me to get to my sales meeting down the street on time. While waiting comfortably at your side counter which is equipped with outlets & USB ports, I watched through big windows as your technicians actually worked well as a team on several cars including mine. I was impressed enough to text my Son, (who is a skilled mechanic & electrician, plus an exacting fabricator of custom cars, cycles, guitars, drums, & even interiors) to tell him how I thought he’d approve of your operation. Each employee was pleasant & helpful. My car was ready right on time. Once I got to work I told my co-workers what an incredible experience it was. And, believe me, I will continue to do so, Keep up the Great Work and Thank You!

The customer service is why I come back. I love the fact they'll rotate and balance tires on other vehicles you own. Keeps me coming back.

All of the employees were kind, knowledgeable, and courteous. Very professional. You just don’t see that kind of service anymore. I was really impressed!