Discount Tire Florence

Great customer service! Had a flat while traveling. Repaired and on our way in less that two hours even though they were busy. No charge! Couldn't be happier.

All employees were extremely friendly. I was very pleased that they were able to diagnose and repair the leak on my tire completely free of charge. Excellent customer service!

Everyone here is so friendly and professional. They are never pushy about add on services or try to upsell you on anything. It’s so convenient to book online and that they offer free tire rotation and air. I just love this location!

Fast and friendly great prices.

While it was busy, they replaced 2 tires for me and it was done pretty quickly. Friendly staff they take the time to explain things to you.

The staff was professional and made a big mistake right. I’m satisfied with the service I received. Would definitely recommend this location. You can wait for your service to be finished right next door at Panera Bread! I suggest you make sure you check in your vehicle from time to time though. I almost didn’t get my car finished in time for work. They said my car was next in line and they did quite a few more vehicles ahead of mine. I was sitting there in Panera Bread having lunch and sitting there afterwards. Thinking why haven’t they called yet. They were suppose to calk me when they were done, so I decided to go back over there and they hadn’t even looked at my vehicle yet. I had only one and a half hours to get back home and sign into my work at home job. They made it right by removing the vehicle on the lift to do my wheel alignment. I was thankful for the sale associate for explaining my dilemma to the mechanic. Long story shorter, I made it home in time to log into the system to start my job. I would recommend going back because they made it right. If you make a mistake bend over backwards to fix it. That’s my motto. Fix what you messed up! Great job overall guys!!!

MY PODS NO MY PODS

I was able to purchase my tires and tire pressure sensors online and schedule the install. The tires came in early and they called me to let me know they could install that same day! Tire install, new tire pressure sensors, and am alignment too! The team was fast, friendly, and I could follow the progress on my phone as I watched them thru the windows off the waiting area. They beat everyone else on tire price and service! Definitely going back and recommending them to my friends too.

Sarah, one of the Sales reps was knowledgeable and very kind to us. We had traveled from Bradenton Florida, arrived in Florence,S.C. realized we had screws in two tires. She was very fair and kind, I decided to replace all four tires. The told us she would put 2 employees on our car and got us completed within an hour. The store was busy, but she promised, and delivered. A great experience.

I've been using Discount Tire for a few years now. I have been very satisfied on each visit. It's nice to have excellent customer service these days. Sarah took good care of me on the past visit!