New Tires and Wheel Store in Plano, TX 75023

Have always used Discount Tire for all my tire needs. Recommend them for their service, professionalism and will continue to use them.

I was greeted immediately upon entering the store. The Customer Service Representative was very personable. He checked out my issue, determining what needed to be done. I asked if I could also have my tires rotated and balanced while I was there and he stated it would not be an issue. He also checked out my windshield wipers and recommended I have them replaced due to their condition. He gave me an expected wait time and he invited me to wait in the lobby. My tire was repaired, tires rotated and balanced along with the new windshield wipers installed and I was on my way home in no time at all. Thanks for your great customer service!

Ezekiel Z Pastor did an outstanding job of taking care of me. He had the spare tire cover fixed which got damaged during my previous visit. He also had spare tire replaced of the same size, free of cost to me. I just had to pay for the labor. That was pleasant surprise to me. Thank you Ezekiel and Discount Tire Company for outstanding service.

Fast and excellent service

Most important to me was the knowledge and friendliness of the employees. I felt very valued. The wait time was less than I was first quoted. Will definitely recommend this store to friends and family.

Excellent and prompt service. Went in to check for a slow puncture, they were able to fix the tire in reasonable time.

very bad customer service experience

Simply “Outstanding” customer service, workmanship, and positive attitude towards customers.

This store exceeded my expectations in every way. I have already recommend this shop to others!

Though there were lots of customers when I arrived, the store associate told me when I could come back to turn in keys and not have to wait in-store. They were also quite quick and helpful at the appointment time, and the guy that pulled up my car offered to open the door since by then my child was asleep in my arms. Everyone was very courteous and organized. I would come here again!