New Tires and Wheel Store in Port Arthur, TX 77640

I went in and everything was taken care of.

The salesman are very friendly and knowledgeable about the tires.

I have always had a great experience dealing with this store

Always a positive experience at this store location

Fantastic! Helped me get three tires when I could only afford one at the time. Will be buying from there forever.

My preferred store

It was a satisfying but it would be a little better if a vending machine or two were available.

Fast, friendly, prompt, professional and great quality tires. It's a family friendly place for sure. My whole neighborhood now goes to discount tires!

They always treat me good

The team at the Port Arthur store we out of there way to Address our concerns with my truck an to fix the problem an to be able to get us in an out in no time at all..would like to thank the friendly staff an the Managers at this location..yall r re much appreciated..

The customer service there are plenty of people to wait on more than two or three people at the same time I love my new Michelin Defender tires I got all four changed ordered four one day they were in by 2:00 the following day I set up a 3:00 appointment and was out of the store by 4:15

Fast Friendly Service

On Saturday 6/8, Dallas assisted my daughter with her vehicle tires, patiently answering her questions and giving her quotes of which are the better fit. Notes were done & she came home to speak with her dad. On 6/12 Wednesday, I called and spoke with Ashton, he was able to see the notes on our account and told me it wasn't too busy. However I wasn't sure if we would make it time before closing. However, when my husband got home & realizing we would have enough time we decided to go on into Discount. Gavin was who helped us in store. He was extremely helpful with me and the purchasing process thru Affirm as well as knowledgeable. We went ahead and purchased a new set and waited less than an hour for installation. Our family have been using Discount tires for years and is our preferred place to purchase our tires.. The combined effort of Gavin, Ashton & Dallas at the Port Arthur Store had made this experience wonderful.. Thank you!

This store is honestly amazing. It’s a very fast paced and organized store.David greeted me before I could even get out of my car. He was very helpful with explaining everything I needed to have my car safe for me and my family!!!

UPS delivered my tire to the Beaumont store. The mananger of the Port Arthur store found the error and quickly got the tire and got me on my way

Great customer service

I highly recommend making an appointment and purchase your tires before going to the store if you know exactly what you want in a new tire, if not make a consultation appointment filling out your vehicle information to save time in the store.

Have been a customer at the Port Arthur location since they opened. Seems in the past couple of years there is extreme employee turnover. Employees are professional and friendly. Do not recall ever having any real issues with the service. Making on-line appointment is definitely the thing to do. Have utilized the air compressor service many times.

We were traveling and had a blowout. The experience at this store was very good and I was back on the road in less than half an hour. I made an appointment so that may have helped, but I was amazed at the service I got. Store was clean and everyone was polite and friendly. A+ !!

We were traveling and had a blowout. The experience at this store was very good and I was back on the road in less than half an hour. I made an appointment so that may have helped, but I was amazed at the service I got. Store was clean and everyone was polite and friendly. A+ !!

Kalipe got me in and out with 3 new tires in the fastest time ever for me. Sold at 12:16 with etf of 1:02 p.m. Done and gone before 1:00!!!

very good experience book on line paid on line dropped car off and picked up later that day with no issues

The salesman that waited on me was very friendly. He showed that he cared for the client. He helped me pick the best tires for my truck last month, very satisfied with its performance and looks. He waited on me last weekend for a tire rotation and balance for my car and also helped me with a problem to get something for my truck. The working staff were very friendly and careful how they handled my truck and car. I`m satisfied with their performance. Thanks

Great store and employees.

My whole family loves Discount Tire! You have the kindest and most helpful employees, the service is fast, the store is clean and the prices are great! Thank you for giving our community an honest place to take care of our vehicles!

The Discount Tire in Port Arthur, TX is the fastest, most efficient tire store that I have ever visited in my lifetime. I was checked in in 5 minutes and my vehicle had new tires on it, mounted, balanced, torqued, and rolling out the door in 34 minutes. There was no car owner that sat in the lobby for over 30 minutes while I was there. We recently had the same experience with my wife’s car 2 weeks prior, 32 minutes - out the door! This is an amazing well oiled machine. The employees are very courteous and hard working, they treat all customers with dignity and respect! Good job Discount!

Great place

Fastest Rotate and tire balance service ive ever had. From the time I got there to the time I got in my car was between 10 - 15 minutes. Great service! I thought it was going to take 30 minutes honestly.

Called and made appointment for 9:00am. Arrived 40minutes early and they took my car 30 minutes early and were done by 9:00am!

My visit was just a carry out sale but was handled very quickly. Also your store was the only one in town who had the tire size I needed. I won't bother looking around next time I'll just go to Discount Tire.

My visit was just a carry out sale but was handled very quickly. Also your store was the only one in town who had the tire size I needed. I won't bother looking around next time I'll just go to Discount Tire.

Professional hard working group of guys.

Provided information that helped me make the best tire choice . He knew my tire needs

None

Salesperson helpful and knowledgeable.

Sales rep Johnathon was very helpful and knowledgeable

I love that when you make an appointment online, you get quicker service.

The customer service was great and the wait time was speedy.

Great customer service. First time here but not my last.