New Tires and Wheel Store in Waxahachie, TX 75165

Santos did a great job!

Great customer service and short wait times.

The actual wait time was less than than the estimated time. Booking online made the process fast and easy

I had great customer service and options were given on tires to purchase that met my traveling needs and I appreciated that. I just dropped in and even though I had a wait it wasn’t too long. I always use Discount Tire- last tire purchase I went somewhere else- you can see I’ve returned.

I purchased 2 new tires online and scheduled an appointment for the following day for installation. I received 2 phone calls from your Waxahachie store, 1 letting me know they received my order and would call me when the tires arrived, and the 2nd to let me know the tires arrived. I asked if I could drop my car off that evening in lieu of the morning as it would be more convenient for me. I was told yes, I arrived at approx 4:45pm and was greeted upon entry, with something like, we will be right with you, thank you for coming in... I also noticed immediately that the technicians in the shop seemed happy and upbeat. The inside tech spoke with me, gathered a few things from me and talked me into the road hazard. When I say talked me into, let me be clear, he did not hound me, rather he gave me a few brief facts and it sold me. He then proceeds to ask if he can get my car done today??? ummm, yes please! They had my car out of there in less than an hour, 2 new tires and moved the remaining rear tire to the front. Amazing customer service, fair and competitive pricing, no pressure sales, and again, I say, employees who appeared to really be enjoying their jobs! Great experience and I will only do business with Waxahachie Discount Tire in the future.