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What To Do If You Can't Use Your Tire Protection Certificates On A Sunday Or Out of Town

an image of a flat tire on a vehicle

What happens if you get tire damage on a Sunday when Discount Tire stores are closed or there's not a store in your area? Learn what to do, when reimbursement may apply, and how Certificates can still help cover eligible tire damage.


Unexpected tire damage is stressful — especially on a Sunday when Discount Tire stores are closed. Or, you may be in an area without any Discount Tire stores available.

But there are still safe steps you can take outside of Discount Tire hours to address your tire damage. Emergency replacement situations may qualify for reimbursement. Keep your receipt and come see us as soon as we open and we'll get you taken care of. Remember: your safety comes first so get your vehicle off the road if needed.

ARE DISCOUNT TIRE STORES OPEN ON SUNDAY?

Discount Tire stores are closed on Sundays. Locations operate Monday through Saturday, typically 8AM to 5-6PM. Customers can verify local store hours and holiday schedules online before heading to the store.

WHAT SHOULD YOU DO IF YOU GET TIRE DAMAGE ON SUNDAY?

Tire damage doesn't take the weekend off, so if you experience a tire issue on a Sunday, follow these emergency steps. Remember: your safety is the most important thing!


Watch to learn more

Learn how to redeem your Tire Protection Certificates on Sundays.

Follow These Emergency Steps for Sunday Tire Damage

  1. Pull over safely

  2. Inspect tire if conditions are safe
    Look for visible punctures, sidewall damage, or severe air loss. Here is what the most common tire damage looks like.

  3. Install your spare tire (if necessary and available)

  4. Contact roadside assistance (if needed)
    Many roadside assistance providers offer 24/7 emergency help for flat tires and towing.

  5. For serious damage, visit nearest tire service shop and address the issue
    For serious non-repairable damage, an emergency replacement will be required. Purchase a new tire; your Certificate coverage may qualify for reimbursement!

  6. Save all receipts and documentation
    Keep any paperwork related to the tire replacement from the non-Discount Tire service shop, including roadside assistance and towing receipts, tire purchase receipt, and damage photos.

  7. We'll review your documentation
    If your emergency tire replacement qualifies for coverage, we'll reimburse you up to the current retail price of the tire.

Do not continue driving on a severely damaged tire. Sidewall damage, blowouts, or tires that cannot hold air are unsafe to drive on. Your safety is worth more than the price of a tow!

WHAT HAPPENS IF YOU MOVE TO A DIFFERENT STATE?

If you move to a different state, your Certificate coverage can still apply. Here's how:

  • If you move to a state with Discount or America's Tire locations:

  • If you move to a state without Discount or America's Tire locations:

    • Call our Customer Care phone number at (888)-459-4077 for redemption assistance.

CAN TIRE PROTECTION CERTIFICATES STILL HELP IF DISCOUNT TIRE IS CLOSED?

Yes, in some emergency situations our Tire Protection Certificates may reimburse eligible tire replacement costs if you must purchase a replacement elsewhere while our stores are closed.

If road hazard damage makes your vehicle unsafe to drive and you need immediate service, you will need to purchase a replacement tire from another tire service location.

After-Hours Certificate Coverage (What You Need to Know)

  1. Some emergency replacement situations may qualify for reimbursement.

  2. Documentation and receipts are required for reimbursement.

  3. Coverage depends on Certificate terms and inspection eligibility.

  4. Customers may need to bring in the damaged tire for inspection (once stores open).

Discount Tire Certificate terms state that emergency replacement purchases made elsewhere due to road hazard damage may qualify for reimbursement up to the current retail price of the tire.

Because every situation is different, our technicians will review the damage and supporting documentation to evaluate whether your emergency purchase is eligible for coverage under your Certificate.

WHAT CERTIFICATE INFORMATION SHOULD I SAVE?

Keeping records and receipts can help make the Certificate review and reimbursement process easier after emergency tire replacement.

Save the following:

  • Tire purchase receipt

  • Photos of tire damage

  • Tow or roadside service invoices

  • Tire brand and size (of new replacement tire if not located on purchase receipt)

This documentation helps our technicians inspect the damage and determine whether your situation qualifies under your Certificate terms.

WHEN SHOULD YOU VISIT DISCOUNT TIRE AFTER GETTING TIRE DAMAGE ON SUNDAY?

You should visit your nearest Discount Tire as soon as stores reopen. This helps us get your reimbursement process going as soon as possible and determine next steps.

It also allows us to ensure that the tire damage was adequately addressed and there are no further issues.

FAQ


Safely pull over, install your spare tire (if you have one). If you can't install it yourself or need more help, call roadside service. If you need a replacement tire, purchase one and keep documentation. Emergency replacement situations may still be covered under your Certificate coverage.



Since Discount Tire stores are closed on Sundays, you may need to wait until stores reopen for inspection and service. However, emergency tire replacement situations may still qualify for reimbursement.



In some emergency road hazard situations, customers may be eligible for reimbursement when replacement tires are purchased elsewhere when Discount Tire stores are unavailable. Eligibility depends upon Certificate terms.



Yes! Keep all invoices, receipts, and damage documentation (such as photos) to help support the reimbursement review process.



Yes, your coverage may still apply. If you move to a state with Discount or America's Tire stores, visit one of those locations to redeem your Tire Protection Certificates. If you are too far away and need emergency replacement now, save your receipts from wherever you purchase your tire and visit one of our stores after the replacement, or call our customer care line at (888)-459-4077.

If you move to a state that does not have any existing Discount or America's Tire stores, then call our customer care line at (888)-459-4077 for help.



Many roadside assistance services can help install your spare tire or tow your vehicle to a nearby tire service shop.



You shouldn't drive on a damaged tire. Damaged tires may be unsafe, especially with sidewall damage or low air pressure. If the tire cannot safely hold air, use a spare tire or seek roadside assistance immediately.



Tire Protection Certificate coverage includes road hazard damage (such as nails, potholes, debris), manufacturer defects, and other non-repairable damage.



Do you have more questions about Tire Protection Certificates? Give us a call or stop by your local store. Save yourself some time and book online first!

Get a shorter wait time in-store when you buy and book online!

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