New Tires and Wheel Store in Madison, WI 53717

Each of my visits to this Discount Tire location have been very pleasant. The folks who have helped me all have a very chill demeanor -- very patient with even the most basic questions, eager to assist, empathetic and understanding, polite, kind, they do good work as far as I can tell, and they offer great service. I'm glad I found them, and I plan to keep coming back. Besides the staff, the services seem reasonably priced, the quality of work is very good to the best of my ability to tell, the folks all seem knowledgeable on their area of expertise, the wait times are reasonable and estimates have been accurate so far, and the store area is clean and open. The only reason I didn't give it top marks for cleanliness is that some of the folks come in from the garage and touch surfaces with their oily gloves still on, but that's behind the counter -- not in the area where visitors sit. They will try to sell you things when you stop in, but they are not aggressive or unpleasant about it. They are very respectful. Overall great place.

These guys knocked It out of the park for me. The store Manager is fully engaged with ALL the customers and the salesman are all on top of their game offering excellent recommendations and giving me the stats on why they thought they would be a good choice after thoughtfully listening to what I was looking for in a set of tires.

Thank you for taking care of my needs and providing great service with the tires I purchased!

Maximus was great! He was very friendly, understanding and knowledgeable. He answered all of my questions even if they seemed dumb. He provided detailed answers with more information than asked which demonstrated his knowledge regarding all things tires.

Shout out to Kaden and Scott for excellent customer care. Thank you for getting me on the road promptly.

All the staff were courteous, knowledgeable, professional, and helpful. The place was also very clean and in order. I recently moved to Madison from LaCrosse and was looking for a reliable and trustworthy place to get my vehicles serviced, and it looks like I found that place.

Excellent service and quality! The staff was knowledgeable, friendly, and had me back on the road quickly. Prices were fair, and the whole process was stress-free. Highly recommend this shop.

The staff of very friendly and helpful